..."It's nice to find the speed and efficiency as well as the attention to detail and customer satisfaction that you and your company embody"...
I've tried buying vintage kits and canvases from other places which had No customer service, no assistance when I had an issue. These folks make customer service their number one priority, and don't ship out unacceptable goods. You get top notch customer service and product from the Austintatious Offerings Folks, they're far and away the very best vintage needlework company in the world. Bar None! It's worth every penny to shop with a reputable firm who cares about their customers! Awesome Job you guys!
We purchase needlework projects from all over the world. In Greece, the UK, Canada, Spain, Africa, Belgium, Holland, Germany and Australia, and Russia, we've never found a better company at providing quality ranges of vintage and new designs than this store. Their customer service, communication, quality and dedication to excellence has never been surpassed in any country worldwide. Their reputation is well earned, as is our business. If you want the very best in needlework, Austintatious Offerings will provide it for you. We've shopped with them for more than 10 years now, and have never, ever had better service!
Of all the websites I have ordered from in the UK (as it is hard to get kits in Rep of Ireland and much more expensive too) yours was the first package to give me something free (pen)! So thank you so very much. All in all, I am delighted with your service, I think you are a credit to the business and fantastic at customer relations!
This store was absolutely fabulous. Items were exactly as described, I received answers to my many, many questions very quickly. The prices were good, the seller was GREAT and I will definitely be back. Thank you!
Exactly what I'd expected from the picture and description. The Austins are very responsive to questions and initiate communication of specials and how to shop their combined listings. Somehow they make time to communicate at any time. An absolute pleasure to deal with Austins. Their shipping practices are as prompt & thoughtful as their email responses. Many thanks.
I love this store! When you go to an art & crafts you just can not find things like you do with Austintatious Offerings. I'll never buy any where else again.
The fastest shipping I've ever gotten from any online store;the best selection of needlecraft items.
Goes above and beyond to help-fast shipping-reasonable prices-glad I found this site-a keeper-A+++++
The best customer service around. Thank you so much. Exceptional seller to deal with. Great finds!
Repeat Buyer, excellent service and selection! Always great communication as well. Thanks so much!
1) unparalleled customer satisfaction, 2) treats me as a close friend and valued person; not just another number, 3) allows alternate payment for 'older person' that doesn't believe in putting credit info on internet, 4) provides immediate service - in minutes; not days or weeks, 5) very good description of product with personal touch included, 6) alerts customer to future offerings,7) will search for products which I am personally interested, 8) products are in excellent condition. Overall, I have purchased many crewel/embroidery items from many other sources over the years and this is the only site that treats me with respect, concern, and truly cares about how to bring joy to my pastime. Every time I go to this site it brings a smile to my face. Truly makes my days. I sincerely hope the Austin Family is able to continue this site for many years to come! I know it will be as successful as it is wonderful! They are great!